Charles Brown, CTM
 ContactsPhone: 720-201-4527 E-mail: Charles Brown |
| BIO | “Chuck” has been in Toastmasters since 1998. A seasoned customer service professional, he has spent his career working in transactional, face to face interactions with customers. In an industry that is known for eliciting emotional reactions while demanding high dollar solutions, Chuck has cultivated a large book of repeat business and a steady stream of referrals. With a B.A. in Psychology from University of California Berkeley, he has developed techniques to mediate, defuse, and resolve customer concerns before they escalate. Chuck has performed voice PSA (Public Service Announcements) for radio as well as on air reading for the blind in Boulder. |
| Speech 1 |
Right or Wrong – The Customer is Still the Customer The customer is always right isn’t always true. This speech focuses on how to meet customer expectations without giving away the store. Speech time: 30 to 90 minutes |
| Speech 2 |
High Performance Demons Chuck is also an automobile enthusiast. With 20 years in the automotive industry advising on the care and maintenance of high performance cars, he has become aware of their abilities and aberrations. With humor, knowledge, and spirited energy Chuck will speak to your group on current technology, innovation, and aesthetics of today’s luxury cars. Speech time: 30 to 90 minutes |
| Speech 3 |
Making a Marriage Last 50 Years or Longer (or How to Date Your Wife) An ordained Colorado marriage minister, Chuck also speaks on topics related to step parenting, relationship building, and long term marriage survival. Speech time: 30 to 90 minutes |
| Availability Based in Longmont, CO, and available for speaking within 50-mile radius. May be available for last minute engagements. |
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